I think you are looking for a plugin that enables you to chat with visitors in real time. The live chat plugins help to convert your visitor into a buyer.
With the help of the live chat plugins customers can report their problems and the support team can resolve the issue instantly. This leads to increase in the belief in the website.
The live chat plugins are very essential for a website as it links you with visitors in real-time. You can resolve their doubt and make them comfortable with your site.
In this blog, I will show you some best live chat plugins that will make your website more transparent and different from others.
Let’s get started,
Best WordPress Live Chat Plugins
Live Chat
The live Chat plugin provides the best features for live chat support. This is flexible and gives a great experience to customers. Even customers can give feedback to the support team agent after the chat is over.
Its sneak peek features allow you to see what your customer is typing even if the customer is not sent it to you. You can be ready for the answer and give a faster response.
If you want to send a screenshot, offer, catalog, etc just drag it and drop it on the chatbox to send them easily. Customers can also do this.
There are much more cool feature that gives customers a rich experience while chatting.
Features-
- Sneak peek
- Canned response
- Chat tags
- Rich messages
- File sharing
- Chat archives
| Pricing Plan | Starting from $20 / month |
SendPulse Livechat & chatbot
SendPulse is famous for its reliable marketing automation features and its live chat plugin for WordPress websites is no exception. Their solution stands out from the competitors due to the combination of live chat and chatbot allowing businesses to stay available to their customers 24/7.
Seamless integration with their native CRM allows sales reps to create deals automatically when the customer starts the chat. Chatbot can serve as a first line of customer support answering simple FAQs, allowing sales representatives to concentrate on closing deals.
SendPulse’s versatile toolset allows businesses to add other marketing channels like email campaigns and SMS or create chatbots for popular messenger apps like WhatsApp, Facebook, and Instagram and diversify communication mediums to better suit their customers’ needs
Features:
- customizable live chat widget
- chatbot and canned responses
- CRM integration
- chatbot with ChatGPT integration option
- mobile app for quick access to chats
| Pricing Plan | Free / Starting from $8 per month |
Hubspot
Hubspot comes with all the tools that are necessary for making a live chat plugin. You can chat with the customers in real-time and capture leads with ease, build custom forms, or link existing forms from your website in minutes.
Hubspot is a CRM and contact management platform. You can store data in one place. You don’t need to go to another tool.
Hubspot is an email marketing plugin also you can do marketing with this plugin. Drag-and-drop feature eases the interaction and increases efficacy.
Features
- CRM and Contact Management
- Email Marketing
- Drag-and-Drop
- Live chat & Chatbot
| Pricing Plan | Free / Starting from $800 per month |
Tawk. To Live Chat
Tawk. to live chat is a free and one of the best live chat plugins that comes with many cool features.
This plugin allows you to monitor the visitor in real time. You can greet new and returning visitors and help them. You can operate from anywhere and can respond from both mobile and desktop devices.
Features
- Monitor website visitors
- Translate in 45+ language
- Mobile and desktop friendly
- Canned messages
| Pricing Plan | Free |
Olark
Olark gives one of the best interfaces to the user for conversation. You can match your chatbox with your theme. This plugin stores the data that help to analyze and prepare the strategy further.
You can integrate this plugin with popular tools like from helpdesks and CRMs, to issue trackers, to Google Analytics, so you can easily share stories and data across platforms.
Features-
- Automation
- Live chat analytics
- Custom Chatbox forms
- Powerups
- Integration with other tools
| Pricing Plan | Starting from $20 / month |
Social Chat
Social chat is one of the best live chat plugins that comes with fully customizable features. You can customize from color to layout everything.
You will get to use 40+ custom icons. Custom icons increase the transparency of the plugin. If you want to translate this into another language then no problem this plugin is compatible with WPML.
GDPR compliance means it doesn’t store any personal data. This feature helps to make the site more trustable.
Features-
- Customizable
- GDPR Compliance
- WPML Compatible
- Page Targeting
- Custom Icons
| Pricing Plan | Free / $49 One time |
Formilla
The Formilla plugin is an excellent choice for live chat. Its features help you to monitor the visitors. You can get the location of your visitors. You can monitor their activity and request them for live chat.
You can use chatbots that work 24X7 and can handle some common menu-based requests. Heper chat can automatically respond on behalf of you using AI.
Features-
- Visitor Monitoring
- multi-channel communication
- Automation with Chatbots
- Smart messages
- Communicate from anywhere using our mobile apps
| Pricing Plan | Free / Starting from $19.99 per month |
Pure Chat
Pure chat is one of the best live chat plugins because it builds simple and not messy chat boxes. It can be integrated with other tools easily. Integration helps to Improve sales, marketing, and support.
It is customizable you can have full control over how the chatbox will look.
Features-
- Integrated solution
- Simplicity
- Customization
- Transparency
| Pricing Plan | Starting from $39 per month |
Jivo chat
Jivochat is an easy-to-operate plugin with multiple features. You can receive calls via multiple channels: live chat, email, Facebook, WhatsApp, Telegram, Viber, and even phone calls all these in one plugin.
It works well on both mobile and desktop. You can use Google Analytics to gather leads; identify sources; collect feedback; track negative ratings; and review employee responses.
Features-
- Chatbot
- Company’s email integration
- API for Developers
- Integration
| Pricing Plan | Free / Starting from $19 per month |
FAQ
Q. Are Live Chat plugins free?
Ans. This question is asked multiple times. Coming to the question some plugins are free some are paid, you can check in the pricing section.
You can also search for the plugin at “https://wordpress.org/plugins/ ‘. Here you will get free plugins.
Q. What is meant by “Visitor Monitoring”?
Ans. Visitor Monitoring means you can monitor the location and other details of visitors.
Q. How to download the plugins?
Ans. If you are facing problems while downloading any plugin, you can visit this blog. This will surely help you.
How to install a WordPress plugin?
Final Words
In this blog, I have shown some best WordPress live chat plugins. These plugins will help you establish the link between you and your visitor.
These plugins are very useful for the growth of your website as you can get the information of your visitor and provide facilities according to their need.
I hope you will get your plugin through this blog. Still, if you have any queries then let me know in the comment section.
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